Do you want to be our Credit Controller?

Do you want to be our Credit Controller?

As a skilled and experienced Credit Controller we count on you to be an added value for the team.

You’ll become part of our dynamic and global environment and deal with multinational clients in the industrial sector.

Are you willing to collaborate with multicultural colleagues, moving forward towards growth, problem-solving, and efficiency?

If yes, start your challenge today and apply now.

Main tasks & Responsibilities

The Credit Controller safeguards the company’s cash flow while maintaining strong client relationships. Operating at the intersection of finance and customer management, this role ensures timely payment collection without compromising trust.

Reporting directly to the CEO, the Credit Controller is a transversal governance owner with three core mandates: building the AR framework, enforcing operational cadence, and driving escalations when needed.

 

Key Responsibilities

AR Portfolio Management

• Maintain a live, continuously updated tracker of all open and overdue invoices as the single source of truth.
• Segment invoices into non-contested and contested, ensuring clear ownership and follow-up.
• Drive coordination of collections for non-contested items and monitor resolution of disputes led by Program Managers, ensuring measurable outcomes.
• Engage directly with clients at highest escalation level (with CEO approval) on financial matters.

Governance & Process

• Design and implement the full AR governance framework, including tracker, segmentation, escalation matrix, and routines.
• Lead weekly AR reviews, prepare monthly CEO reporting, and support quarterly governance reviews.
• Apply escalation rigorously and proactively, ensuring timely action and accountability across stakeholders.

Your Profile

Technical skills

• Confirmed experience in B2B Key Accounts AR management — minimum 3 to 5 years, with exposure to multi-country portfolios
• Ability to read and interpret aging reports and identify immediately what requires action versus what is on track
• Understanding of complex invoicing structures — multi-line, multi-currency, framework contracts
• Tracker and process discipline: builds and maintains a structured follow-up tool without it degrading after three weeks
• Familiarity with ERP or AR management tools in an industrial or services B2B context

Leadership & behavioral skills

• Natural authority without hierarchical power: earns credibility through structure and rigour, not position
• Relational maturity: challenges senior PMs constructively without creating conflict; handles client escalation without damaging commercial relationships
• Autonomy: builds the process where none exists, does not wait for direction, makes the invisible visible
• Composure under pressure: contested dossiers involve financial tension and client relationship stakes — the CC stays factual and structured
• Clear, direct communication: translates a complex AR situation into a concrete status for the CEO or a PM — no ambiguity, no narrative, dates and actions
• Process owner posture: defines and enforces the governance, does not merely execute it

Language Requirements

• English: Full professional proficiency (working language)
• French and/or Dutch: an asset given our Benelux base of operations